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RECENT TESTIMONIALS

4-12-17 Standard and Deluxe Pet Caskets size Large We are so happy to have found your line of caskets. We purchased a furever pet casket. When we received it it was just as represented with thick walls that look like they'll stand up forever. We have been wanting a permanent casket for our pets for years, and I think we finally found one. N/A

4-5-17 201 In Loving Memory Stone with Engraved Ribbon I love this memorial Stone, I was looking for something to put in my garden in memory of my rottie who we had to put down about 4 months ago to go with the baby palm we planted for him on his birthday and this is perfect. The Stone is absolutely beautiful and if it's even possible looks even better that pictured. Thank you for supplying this product, it makes my day when I look at it. N/A

12-18-16 Deluxe Blue Small Pet Casket Just want to say thanks. We recently lost one of our Yorkies at a time we weren't prepared for it,Not that you are ever prepared for it. Fortunately we found Pets We Loved and were able to have a nice casket shipped to us in time to bury our baby properly. That meant a lot to us. Thanks again, Merry Christmas, And God Bless. Rickey

12-17-16 Deluxe Pink Medium Pet Casket I found this web site searching for a casket for my baby girl. It is hard when your animals get old and pass away. But I wanted something nice and beautiful for her to be laid to rest in. These are beautiful!! I am glad I found you guys and thank you for being so understanding about how it hurts when you loose an animal that you have raised since she was a baby. They are like our children and they love just as much as human beings do. These are made wonderfully and our doggies deserve the best to. Thank you!! Regina

11-10-16 Large White Value Pet Casket Thank you for the prompt delivery. The quality is exactly as we expected. It was perfect for our dog, thank you for having such s quick turn around it was greatly appreciated! Amy

11-8-16 Deluxe Pink Small Pet Casket This is my 5th purchase. My babies deserve the best final resting place in these beautiful caskets. Steve, I can't THANK YOU enough again for being the best!! I can say if your on the fence about purchasing...DONT BE! They are beautiful! Linda S

11-5-16 Granite Photo Pet Memorial Marker Size Medium Hi Steve, I want to thank you so much for all you have done for us. To take care of our Molly's marker..it turned out so good. My husband and I are so happy with it. The marker looks just like our little girl..we are still having a hard time dealing with our loss of her..it had come so sudden, we were not ready for this to happen to our little girl. Just wanted to let you know how happy we are with her marker. And so sorry it has taken me this long to get to you.our son was here with us for a couple weeks .take care .thank you again. Mr. and Mrs. Emery

10-23-16 203 Farewell My Friend Stone with Engraved Granite Insert Hi, I just wanted to thank you for the beautiful job you did on my Dogs stone,just perfect and the best wrapping I have seen with the fastest shipping. I will proudly lay this stone under one of the Norway pines in my yard. Jake was my best friend, now I can pay tribute to all the love he gave me thanks again Susan

10-13-16 Deluxe Blue Medium Pet Casket Thank you for being so understanding when I felt I was in a big dilemma.I was distraught and didn't know what to do. I followed your suggestion what to do with him and waited for the delivery. I received the casket, it is really beautiful. He is in it now and in his resting place. I feel you went over and beyond what a salesperson would do. I thank you again for your compassion Patricia

10-8-16 Deluxe Pink Medium Pet Casket Beautiful - Placing my little Bella to rest in this casket was so comforting to me. It is so beautiful, feminine and the inside is so delicate, while the outside seemed sturdy and secure. I felt confident and proud to put my dog to rest. Thank you for a beautiful product. Loretta

Pets We Loved article Fitting Farewell

Recent Article about Pets We Loved

Fitting farewell

Tyngsboro man creates caskets for pets so bereaved owners can give their beloved animals a dignified end

AUSTIN O'CONNOR, Sun Staff
Keekee sits on the coffee table at Susan Hynes' house in Chelmsford. Keekee always sits on the coffee table, even when guests are visiting. Keekee is a cat.

Well, Keekee was a cat. Keekee died of throat cancer last fall. But his death hasn't prevented him from sitting out on the coffee table. That's where Hynes keeps his ashes, in a kitty-shaped porcelain urn with his name engraved on it. "It looks like a statue," says the 49-year-old Hynes. "I love my cat and I want to keep him out. So I can leave it out and people think it's like a knick-knack. But I know better."

So does Steve Mondazzi, the Tyngsboro man who sold her the urn. Mondazzi owns and operates Pets We Loved, a home-based small business that offers customizable pet funeral products to grieving pet owners. In addition to selling the popular urns, which come in all shapes and sizes and can be made to hold everything from skunks to horses, Mondazzi also builds caskets.
The caskets run from $115 to $245, though special orders can cost more. The names are fitting, since it was Sammy and Dusty, and their untimely deaths within months of each other in 2003, that led Mondazzi to dream up the business in the first place. "I was in the middle of a long layoff," explains Mondazzi, a tech worker by trade and lifelong pet owner and lover. "And I had the idea to start something different. I really wanted to start my own business." When Sammy and Dusty died, Mondazzi put his carpentry skills to work. His family and friends were so impressed with the caskets they wondered if it might make a viable business.

A bit of research told him that there was an opportunity. Pet care is a $34 billion industry, and though there are several large companies that manufacture pet caskets, most distribute them in bulk, making customization nearly impossible and very expensive for consumers. "I figured out that I can make them myself and offer them at a reasonable price," he says. "I build them and send them off to customers myself." Mondazzi wasn't so sure when he started last year. In the fall, he took his idea to a veterinarians' show in Orlando, Fla., and pitched it to pet doctors. "A lot of vets don't really want to discuss this stuff," he says. "Some were less than thrilled. They say their job is to save pets, not to help bury them." But death is a fact of life, and Mondazzi's task has been to convince veterinarians that helping a pet owner deal with the loss of a beloved furry friend is a good way to guarantee future business. "Sometimes dealing with grief is going to be a memorable experience for pet owners," he explains. "People will get another pet, and they'll come back."

When a pet dies, the owner is ultimately responsible for the disposal of the body. Much of the time, veterinarians simply charge the owner for cremation or burial. But owners who feel a special connection to their pet often like to handle that themselves, and that's where Pets We Loved comes in. "It's amazing what people who really love their pets will do for them. They get very emotionally attached," says Mondazzi. "Some have never had children, so (the pets) are like children." "They know I make boxes for kitties and pets," he says. "Other than that, they're not sure." As for friends, Mondazzi admits he's gotten some quizzical looks. "Oh, sure," he laughs. "I talk about the business with as many people as I can. Initially, they think it's creepy. Then they start thinking about it, and it makes sense. It's something no one wants to think about until it happens."

The referrals from local vets are starting to pick up, but for now most of his sales come through his Web site, www.petsweloved.com Orders have come from as far away as California, and from Colorado, Virginia, Michigan and Arkansas, too. Talking to Mondazzi, it's easy to see that such interaction with fellow pet lovers is at least as important to him as filling the orders, which are growing by the week. "If you're not really a pet lover, you might have a hard time understanding it," he says, recalling dozens of emotional e-mails from customers. "It kind of chews you up to read what people send you or when you hear them crying. I'm like a therapist to them. My wife and I have been through it several times, so we know what it's like."

One recent week, Mondazzi got home each evening from his day job and spent most of the night in his garage, constructing caskets.
"I didn't get much sleep that week," he says. "But this is as much a labor of love as it is a business. It's just really about comforting people. When they can be comfortable with putting their pets to rest, it's something that gives them peace of mind. That's been the most rewarding part of this." Back at her home in Chelmsford, Hynes talks on the phone as Keekee sits before her, in his customary spot atop the coffee table. "I wanted him to be with me," she says of her lost friend. "And he is."