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RECENT TESTIMONIALS

4-12-17 Standard and Deluxe Pet Caskets size Large We are so happy to have found your line of caskets. We purchased a furever pet casket. When we received it it was just as represented with thick walls that look like they'll stand up forever. We have been wanting a permanent casket for our pets for years, and I think we finally found one. N/A

4-5-17 201 In Loving Memory Stone with Engraved Ribbon I love this memorial Stone, I was looking for something to put in my garden in memory of my rottie who we had to put down about 4 months ago to go with the baby palm we planted for him on his birthday and this is perfect. The Stone is absolutely beautiful and if it's even possible looks even better that pictured. Thank you for supplying this product, it makes my day when I look at it. N/A

12-18-16 Deluxe Blue Small Pet Casket Just want to say thanks. We recently lost one of our Yorkies at a time we weren't prepared for it,Not that you are ever prepared for it. Fortunately we found Pets We Loved and were able to have a nice casket shipped to us in time to bury our baby properly. That meant a lot to us. Thanks again, Merry Christmas, And God Bless. Rickey

12-17-16 Deluxe Pink Medium Pet Casket I found this web site searching for a casket for my baby girl. It is hard when your animals get old and pass away. But I wanted something nice and beautiful for her to be laid to rest in. These are beautiful!! I am glad I found you guys and thank you for being so understanding about how it hurts when you loose an animal that you have raised since she was a baby. They are like our children and they love just as much as human beings do. These are made wonderfully and our doggies deserve the best to. Thank you!! Regina

11-10-16 Large White Value Pet Casket Thank you for the prompt delivery. The quality is exactly as we expected. It was perfect for our dog, thank you for having such s quick turn around it was greatly appreciated! Amy

11-8-16 Deluxe Pink Small Pet Casket This is my 5th purchase. My babies deserve the best final resting place in these beautiful caskets. Steve, I can't THANK YOU enough again for being the best!! I can say if your on the fence about purchasing...DONT BE! They are beautiful! Linda S

11-5-16 Granite Photo Pet Memorial Marker Size Medium Hi Steve, I want to thank you so much for all you have done for us. To take care of our Molly's marker..it turned out so good. My husband and I are so happy with it. The marker looks just like our little girl..we are still having a hard time dealing with our loss of her..it had come so sudden, we were not ready for this to happen to our little girl. Just wanted to let you know how happy we are with her marker. And so sorry it has taken me this long to get to you.our son was here with us for a couple weeks .take care .thank you again. Mr. and Mrs. Emery

10-23-16 203 Farewell My Friend Stone with Engraved Granite Insert Hi, I just wanted to thank you for the beautiful job you did on my Dogs stone,just perfect and the best wrapping I have seen with the fastest shipping. I will proudly lay this stone under one of the Norway pines in my yard. Jake was my best friend, now I can pay tribute to all the love he gave me thanks again Susan

10-13-16 Deluxe Blue Medium Pet Casket Thank you for being so understanding when I felt I was in a big dilemma.I was distraught and didn't know what to do. I followed your suggestion what to do with him and waited for the delivery. I received the casket, it is really beautiful. He is in it now and in his resting place. I feel you went over and beyond what a salesperson would do. I thank you again for your compassion Patricia

10-8-16 Deluxe Pink Medium Pet Casket Beautiful - Placing my little Bella to rest in this casket was so comforting to me. It is so beautiful, feminine and the inside is so delicate, while the outside seemed sturdy and secure. I felt confident and proud to put my dog to rest. Thank you for a beautiful product. Loretta

Shipping Warranty Returns

Shipping

We ship via UPS within the Contiguos US only. Shipping to other US State and Territories including Hawaii, Alaska and Puerto Rico is additional and can be quoted at time of order. UPS does NOT count Saturday and Sunday as transit days for Ground Shipments. Special arrangements at an additional charge would be required to deliver on a Saturday.
 
Most of our products include Free Ground Shipping. If you need your order immediately, we can provide a quote for overnight, 2nd day air or a Saturday delivery. Please contact us at 877-738-2275 and we'll provide you an immediate quote.
 
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2017 UPS Holiday Schedule - we will not be able to ship out orders on these days and UPS does not count these as days in transit
 
 
2017
New Year's Day - 1/1/17
Memorial Day - 5/29/17
Independence Day - 7/4/17
Labor Day - 9/4/17
Thanksgiving Day 11/23/17
Christmas Day - 12/25/17
New Year's Day - 1/1/18
 
Warranty
All products include a 30 day warranty against defects. Please contact us if there are any issues with your order at 877-738-2275
Returns Policy
We want to be sure you're happy with your Pets We Loved order. The following explains our returns policy.
 
Pet Caskets Return Policy:

We happily accept returns for unused pet caskets in new condition within 30 days of purchase. A 15% restocking fee applies. Return shipping charges are the responsibility of the customer. A refund, minus the restocking fee, will be provided once the product is received, inspected and found to be in new condition. Products must be returned in original packaging or be packaged well to prevent damage in shipping. Express shipping fees from the original order are not refunded with a casket return refund.
 
Pet Urns Return Policy:
Products must be unused and resalable condition. A 20% restocking fee applies. Return shipping is the responsibility of the customer. A full refund will be provided once product is received. Products must be returned in original packaging or be packaged well to prevent damage in shipping.
 
Pet Memorial Marker Return Policy:

Custom made Laser engraved markers and stone markers include a 30 day warranty against defects and they are not returnable for refund. Products must be returned in original packaging or be packaged well to prevent damage in shipping.
 
Pet Memorial Jewelry Return Policy:

Products must be unused and resalable condition. A 10% restocking fee applies. Custom engraved jewelry is not returnable. Return shipping is the responsibility of the customer. A full refund will be provided once product is received. Products must be returned in original packaging or be packaged well to prevent damage in shipping.
 
If you need to return an item, please call us at 877-738-2275 and we'll provide information for returning your order.
Thank you,

Steve Mondazzi, Owner