Loading... Please wait...

Popular Brands

Our Newsletter


RECENT TESTIMONIALS

7-8-18 Cat Silhouette Pet Memorial Marker I have been using Pets We Loved Markers for a couple of years and have always been pleased with the quality and designs. They are highly acclaimed by all who see them. Francesca Poisson

6-19-18 Value Medium White Pet Casket I lost my precious Misty suddenly on 6/10 and had to purchase a coffin for her. The service was wonderful--it was here in 3 days and it is beautiful. It seals beautifully and is a real tribute to her short 5 years with me. Thank you for providing this product. Diane Alberigi

6-6-18 20 Deluxe Pet Casket Size Small We love our pets, and have a pet cemetery on our property. When we lose one, it's like losing a close friend. I loved this little casket for my 15 year old chihuahua friend, Jose. I loved the covered bed, pillow, and an additional pretty coverlet to cover him after we said goodbye. It shipped quickly as we were approaching the last days. Good product, good company. Nancy Bertine

5-21-18 Cat Mini Arch Pet Memorial Marker This is the 5th Memorial I have ordered. It arrived on time, within budget and the company emailed me letting me know that the order had been received, shipped and delivered. The prices are extremely good and the product is excellent. Jacquelyne Hill

4-23-18 VIP Pet Casket Pink or Blue size Medium We ordered this casket for our sweet baby fur daughter last Saturday- she passed away last Monday. We ordered it the Saturday before because we knew it was not long before she passed. This casket came in perfect condition and was absolutely wonderful. It was beautiful, well-made, sturdy, and beyond perfect for our darling little puppy angel. I was so proud of it. Thank you for the time and the thoughtfulness that you put into it- We do not have children and so our fur babies are our life. It was heartbreaking but your casket helped with some of the pain. I highly recommend. Love you all. Michelle

Shipping Warranty Returns

Shipping

We ship via UPS within the Contiguos US only. Shipping to other US State and Territories including Hawaii, Alaska and Puerto Rico is additional and can be quoted at time of order. UPS does NOT count Saturday and Sunday as transit days for Ground Shipments. Special arrangements at an additional charge would be required to deliver on a Saturday.
 
 
Orders received by Noon (est) are sent out the same day. Real-time delivery dates and express shipping options for our pet caskets are available once a product is added to your shopping cart. In the shopping cart, click on “estimate shipping & tax” and enter your state and zip code.
 
Delivery Dates provided when selecting the free UPS Ground Shipping option are estimates and not guaranteed  by UPS although they do typically arrive on the estimated dates.
 
Overnight and 2nd Day Air shipping Notice: In rare instances, UPS sometimes does not deliver on the guaranteed date. In cases where it was non-weather related, UPS will refund the shipping charges. If its a weather related delay, UPS will NOT refund the shipping costs and therefore we are not able to provide a refund to our customers. This is most likely to occur in hurricane season and winter months.
 
UPS_Logo.jpg
 
2017 UPS Holiday Schedule - we will not be able to ship orders on these days and UPS does not count these as days in transit
 
 
2017
New Year's Day - 1/1/17
Memorial Day - 5/29/17
Independence Day - 7/4/17
Labor Day - 9/4/17
Thanksgiving Day 11/23/17
Christmas Day - 12/25/17
New Year's Day - 1/1/18
 
Warranty
All products include a 30 day warranty against defects. Please contact us if there are any issues with your order at 877-738-2275
 
Returns Policy
We want to be sure you're happy with your Pets We Loved order. The following explains our returns policy.
 
Pet Caskets Return Policy:

We happily accept returns for unused pet caskets in new condition within 30 days of purchase. A 15% restocking fee applies. Return shipping charges are the responsibility of the customer. A refund, minus the restocking fee, will be provided once the product is received, inspected and found to be in new condition. Products must be returned in original packaging or be packaged well to prevent damage in shipping. Express shipping fees from the original order are not refunded with a casket return refund. And if an order is refused upon delivery, the return shipping costs UPS charges us will be deducted from the refund amount.
 
Pet Urns Return Policy:
Products must be unused and resalable condition. A 20% restocking fee applies. Return shipping is the responsibility of the customer. A full refund will be provided once product is received. Products must be returned in original packaging or be packaged well to prevent damage in shipping.
 
Pet Memorial Marker Return Policy:

Custom made Laser engraved markers and stone markers include a 30 day warranty against defects and they are not returnable for refund. Products must be returned in original packaging or be packaged well to prevent damage in shipping.
 
 
Thank you,

Steve Mondazzi, Owner