Loading... Please wait...

Popular Brands

Our Newsletter


RECENT TESTIMONIALS

2-27-19 Slimline Granite Pet Marker Great Quality! Our little girls head stone is Beautiful ! And my husband and I are Very Pleased and would Highly Recommend this product to Anyone with a fur baby Cherie Thom

2-27-19 Deluxe Pink Small Pet Casket Great Quality! My husband and I are very pleased with this product. And we would Highly Recommend this to Anyone that has a fur baby Cherie Thom

2-26-19 Value Large White Pet Casket Making a sad time, better - Thank you to Pets We Loved for providing me such a nice pet casket for my 14 year old Boston Terrier, Maggie. To my surprise, the two national chains of pet stores don’t carry any kind of burial caskets for pets. So, I was faced with having to have my Maggie buried in a pet body bag, a cardboard box or creamation. Then I found Pets We Loved. They were able to provide me with an honorable and dignified pet casket that my Maggie, was most deserving of. I felt that I honored the memory of my best friend with a pet casket and I didn’t have deal with the thought of a pet body bag, a cardboard box or creamation. Thank you to Pets We Loved. Bill Thweatt

1-15-19 Value Small White Pet Casket Is a good product that overall appears to do what is advertised however, the adhesive is a little too narrow and stiff making it difficult to apply with really not much room for error. Instruction sheet could be better as well. David Freed

Shipping Warranty Returns

Shipping

We ship via UPS within the Contiguos US only. Shipping to other US State and Territories including Hawaii, Alaska and Puerto Rico is additional and can be quoted at time of order. UPS does NOT count Saturday and Sunday as transit days for Ground Shipments. Special arrangements at an additional charge would be required to deliver on a Saturday.
 
 
Orders received by Noon (est) are sent out the same day. Real-time delivery dates and express shipping options for our pet caskets are available once a product is added to your shopping cart. In the shopping cart, click on “estimate shipping & tax” and enter your state and zip code.
 
Delivery Dates provided when selecting the free UPS Ground Shipping option are estimates and not guaranteed  by UPS although they do typically arrive on the estimated dates.
 
Overnight and 2nd Day Air shipping Notice: In rare instances, UPS sometimes does not deliver on the guaranteed date. In cases where it was non-weather related, UPS will refund the shipping charges. If its a weather related delay, UPS will NOT refund the shipping costs and therefore we are not able to provide a refund to our customers. This is most likely to occur in hurricane season and winter months.
 
UPS_Logo.jpg
 
2017 UPS Holiday Schedule - we will not be able to ship orders on these days and UPS does not count these as days in transit
 
 
2017
New Year's Day - 1/1/17
Memorial Day - 5/29/17
Independence Day - 7/4/17
Labor Day - 9/4/17
Thanksgiving Day 11/23/17
Christmas Day - 12/25/17
New Year's Day - 1/1/18
 
Warranty
All products include a 30 day warranty against defects. Please contact us if there are any issues with your order at 877-738-2275
 
Returns Policy
We want to be sure you're happy with your Pets We Loved order. The following explains our returns policy.
 
Pet Caskets Return Policy:

We happily accept returns for unused pet caskets in new condition within 30 days of purchase. A 15% restocking fee applies. Return shipping charges are the responsibility of the customer. A refund, minus the restocking fee, will be provided once the product is received, inspected and found to be in new condition. Products must be returned in original packaging or be packaged well to prevent damage in shipping. Express shipping fees from the original order are not refunded with a casket return refund. And if an order is refused upon delivery, the return shipping costs UPS charges us will be deducted from the refund amount.
 
Pet Urns Return Policy:
Products must be unused and resalable condition. A 20% restocking fee applies. Return shipping is the responsibility of the customer. A full refund will be provided once product is received. Products must be returned in original packaging or be packaged well to prevent damage in shipping.
 
Pet Memorial Marker Return Policy:

Custom made Laser engraved markers and stone markers include a 30 day warranty against defects and they are not returnable for refund. Products must be returned in original packaging or be packaged well to prevent damage in shipping.
 
 
Thank you,

Steve Mondazzi, Owner