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RECENT TESTIMONIALS

5-12-20 Standard and Deluxe Pet Caskets size XLarge I received your casket the morning that my dog passed and was relieved to see how great the quality was. It gave me peace of mind to seal my "Jaxx" for eternity in a sturdy product. Thank you for delivering in a timely manner, you made my ordeal easier. I recommend this for every pet owner. Kevin

2-18-20 VIP Pet Casket Makes Moving Much Easier - A year after I buried my cat, I had to dig him up to take him with me when I moved. The seal in the casket is so good that there wasnt even an odor! It made things much easier and as pleasant as possible. Emaline

1-14-20 Deluxe Pink Medium Pet Casket fast shipping quality product - Steve cares about his customers ! Great product and fast shipping. Only one negative is that nobody answered the phone but they did call me back within minutes. Thanks Mike

12-26-19 Value Medium White Pet Casket My Emmy Lou is out of pain, now in heaven - I had to leave her in the Vet's freezer because I couldn't find a casket where I live. I had to go online, which I usually don't do. I found what I was looking for at Pets We Loved. Steve was great. I ordered it on Monday and it got here by Wednesday. The casket looked great and the seal tape impressed me. I wasn't able to pick her up at the Vet so my friends went to pick her up. Steve suggested the Vet could help with putting the seal tape on the casket. Cheryl Jackson

11-24-19 Deluxe Gold Large Pet Casket One Of Those Things You Wish You Never Had To Use - But when you do, you want the best for your loved family member. I didn't even take it out of the box for a few weeks because I instinctively knew the day I did I would have to use it. So I waited, hoping, praying that the situation would change. But when it didn't and my precious dog passed, I was so glad to know I was prepared. He fit into it beautifully and he looked adorable and at peace. It was well constructed and carried him from the veterinary office to the cemetery without a problem. It held up as they filled in the grave. And I rest well knowing he had a comfy place to rest in an airtight and well constructed container. It was a fair price for a good product. Delivery was overnight. What more could you possibly ask? PL Sorensen

10-28-19 Standard Blue Small Pet Casket A nice inexpensive pet casket - A great place to purchase a pet casket for your loved one , they offer speedy delivery and answer emails quickly to accommodate customers in a time of need.We will be ordering another casket when our cat spike leaves us. N/A

FAQ

Pet Casket FAQs:

Q: Are Your Pet Caskets waterproof?
A: Yes, the Furever, Tribute and Value Pet caskets all come with a sealing kit to keep water and air out.

Q: How can I see options on the website to rush ship a casket?
A: Select your pet casket and add it to your shopping cart. In the cart, before placing the order, there is an option to "Estimate Shipping and Tax". Click on that, enter your State and Zip Code and it will provide you several options for rush and ground shipping with the dates and cost for each.

Q: What are the differences between the Tribute and Value Pet Caskets as they look very similar?
A: They use the exact same outer shell, the only difference is the linings and pad/pillow that are included in the Tribute line of caskets are not included in the Value caskets. 

Q: Are the seal kits difficult to apply?
A: No, they are very simple to apply. They are a 2 sided adhesive that is first applied to the lid than the tape protective backing is peeled away and then the lid can be secured to the casket base. Directions are included with the caskets and installation instructions for the Tribute and Value caskets can be found here: https://www.petsweloved.com/pet-casket-seal-application/

Q: Are the Your Pet Caskets strong?
A: Yes, our Tribute Pet caskets are made of s strong polyurethane material and the Furever Pet caskets are made from Styrene. Both materials provide a solid air and water tight enclosure when the seal is correctly applied. No additional vaulting is needed.

Q: Is it okay to bury the pet casket in my backyard?
A: This is by far the most popular method used in burying a pet but please check with your local officials if you are concerned about it being allowed where you live. Your local city/town may allow it if your land meets certain setback requirements. Burying an animal on private property is ultimately the responsibility of the property owner. Pets We Loved will not be held responsible for any issues or actions taken against the property owner as a result of using our products or the property owner's decision to bury a pet on unapproved or unlicensed burial property.

Q: Can a Pet Casket be moved if I decide to move to another house someday?
A: Yes, since the Furever, Tribute Pet and Value Pet Caskets do not degrade, they can be carefully removed and reset at another property.  Please use caution when removing the casket so not to puncture the outside of the casket. If a move is planned, we recommend slipping the casket into a heavy weight plastic bag before burying to keep casket cleaner when relocating.

Q: Can I use your Pet Caskets at a regular Pet Cemetery?
A: Yes, these are the same type of pet caskets that are used at all Pet Cemeteries. There should be no problem with them being accepted. Some cemeteries though require purchasing a casket directly from them so please check before placing your order with us.

Q: How long will it take for a pet casket to be ready?
A: A large majority of our Pet Caskets are in stock and ready to send out. Orders received by 12:00pm (est) ship the same day.

Q: What if it’s an emergency and I need a pet casket on the same day I call to order one?
A: I understand that emergencies occur but we cannot have a casket arrive the same day. In these cases, I suggest contacting a local Pet Cemetery as they will usually have in-stock caskets they could sell you. They will be more expensive but at least you will have it that same day.

Q: Can I have a Pet Casket shipped to me overnight?
A: Yes, all our Pet caskets can be sent overnight via UPS if ordered before noon (est).  Rush shipping is extra so please call us at 877-738-2275 for an express shipping quote. We pass along our discounted shipping charges from UPS but they are often very expensive. We will be happy to help anyway we can.

Q: Is shipping available to Canada?
A: We unfortunately no longer ship products to Canada. There have been numerous shipments lost in transit and we are no longer can risk orders not making it to the destination. We apologize for the inconvenience.

Q: Is shipping available to other countries other than the US and Canada?
A: Sorry, no. We do not currently ship outside the Continental US

Q: Can I return a casket if I do not end up needing to use it?
A: Yes, of course. We understand that plans sometime change. All Pet Caskets can be returned within 30 days if unused. They must be securely packaged for the return shipping. There is a 15% restocking fee that applies and all returning shipping costs are the responsibility of the customer. Please contact us at 877-738-2275 if you would like to arrange a return.


Pet Cremation Urn FAQs:

Q: How are my ashes typically returned to me from the veterinarian?
A: They are typically returned in a small tin. Inside the tin, the ashes should be in a sealed plastic bag or similar. The ashes can be removed from the tin and placed into one of our urns.

Q: How do I get my pet's ashes into the urn?
A: Our wood urns have a panel on the bottom that is removed with 4 screws. The sealed ashes can be placed inside and the panel replaced. Placing the ashes only takes a few minutes to do. Only insert the sealed ashes into the urn, never place loose ashes into the urn.

Q: Is there an additional cost for standard ground shipping?
A: No, standard shipping is free with all urn orders.

Q: How long does it take to receive my urn?
A: All pet cremation urns ship the next business day, fully engraved, and arrive in 3-5 business days.

Q: Can I express ship my urn?
A: Yes, please contact us when you need an immediate shipment and orders that are placed by noon (est) will ship the same day. We can provide the express shipping charges when you call. The average overnight charge is $30 for urns.

Q: What can I have engraved on my urn's brass plate?
A: We offer up to 4 lines and 25 total characters per line (includes spaces). Most pet owners use 3 lines with the pet's name, the dates (ex, 2000 - 2006), and then a single line of text (ex. "We will miss you always").

Pet Marker FAQ’s

Q: For the Engraved Granite Markers, how do I send you a photo of my pet?
A: There is an area on the checkout page that you can attach a photo or you can email one to us directly at petsweloved@verizon.net.

Q: How can make sure the engraving and picture on my Engraved Granite Marker looks okay?
A: We always email a proof to verify that its exactly what you like before any engraving is done.

Q: Are all your Pet Memorial Markers weather proof? Is it okay to leave them outside all the time?
A: Yes, all our markers are design and made to withstand the elements. They are perfect for a burial site or garden memorial.

Q: Can a Pet Marker be expressed shipped to me?
A: Yes, a completed Pet Marker can be sent overnight via UPS if ordered before noon (est).  Rush shipping is additional so please call us at 877-738-2275 for an express shipping quote.